Clients of a mental health drop-in centre were asked about the services they used, and 16 took part in a workshop to explore what new services could be offered. A user group has now been set up to provide ongoing feedback on developing the service.

Patients, carers and support staff worked together to compile a directory of cancer support services across Ayrshire & Arran. Patients and carers ran an information stall at two local hospitals in order to gather feedback on the draft before printing

East Ayrshire PPF piloted six Surgeries in the local community so that members of the public could easily find out about local health services, find out about opportunities for participation and give feedback on gaps in provision.

Using interviews and information technology, patients with learning disabilities were supported to share their experiences of acute healthcare.

The Polish community requested and helped to develop phrase books of the most common medical terminology, so that Polish-speaking patients and health staff can communicate even if an interpreter is not able to be present.

An outreach screening session was organised to raise awareness about diabetes within the South Asian community and to inform the community about support services available in Fife.