An advisory group including patients helped modernise the existing audiology service in a rural health board.

A focus group gathered feedback on whether patients would be better served by seeing a nurse practitioner rather than a consultant for their 2-year follow-up. By offering this alternative, waiting times were reduced to one week for urgent referrals.

Following the move to a new building, patients were consulted about the Palliative Care day service at Roxburghe House, Aberdeen. Feedback was gathered on activities, staffing, transport links and the building.

A thousand young people in Midlothian gave feedback on their issues and needs, and in response the MYPAS project was set up to deliver counseling and advice on sexual health and substance misuse.

Informal sessions, presented by a team of healthcare professionals and patients with established diabetes, give newly-diagnosed patients the opportunity to extend their knowledge and dispel any myths they have about their condition.

The Clydesdale Public Partnership Forum engages members of the public in decision making, along with representatives of the voluntary sector and carers, to about how to improve local health services.